Terms & Conditions

Application

These general terms and conditions apply to the sale of goods from SuitsYou by Sjölin to its customers. The following terms and conditions are only valid when trading with end consumers. 


About SuitsYou by Sjölin

SuitsYou by Sjölin (VAT Reg: 35276785) is located at Ravnsøvej 7, 8240 Risskov. SuitsYou byy Sjölin operates all their offices and warehouses from that location, as well as the website www.suitsyou.dk and owns the following email address: kontakt@suitsyou.dk where questions and comments can be addressed.
 

Ordering and order confirmation

How to shop with us:

To make a purchase on www.suitsyou.dk you will have to go through the following steps:
Find the item / items you want and put them in the shopping cart and then proceed to checkout.

Enter your personal information and select shipping / payment method.

Accept our terms & conditions.

Sådan handler du hos os:

Check that all information is correct and approve the purchase. In order to order goods, you must enter the information provided by SuitsYou by Sjölin as a customer. As a customer, you are encouraged to print these general terms and conditions. All agreements between SuitsYou by Sjölin and the customer are concluded in Danish and are protected by Danish Law. 

 

 

Prices and payment

Prices on www.suitsyou.dk are in Danish prices and totals are indicated including Danish VAT and other Danish taxes.

SuitsYou by Sjölin is updated continuously and all prices are daily prices.
SuitsYou by Sjölin can continually change these, but of course not for already ordered items.

The payment for your goods is done by clicking on the shopping cart. Now the contents of your shopping cart are displayed. Before you can proceed with payment, you must accept our terms of trade. You do this by ticking / clicking on the box.

At SuitsYou.dk, secure payments are made through PayPal, whom accept payments with:

  • Mastercard
  • Maestro
  • Visa
  • Visa Electron
  • American Express

By PayPal payment, a payment fee of 3.4% of the order amount + 2.60 DKK will be added. This payment fee is included in the total order value and shown in the ordering in the shopping cart.

Your payment for all purchases will be processed securely by PayPal.

Here are some of PayPal's methods for protecting your information:
We use the industry's best tools for encryption and fraud prevention. We'll send a confirmation email each time you make a payment. Your payment information will never be disclosed, nor to the retailer. PayPal provides purchase protection on eligible transactions up to the full purchase price plus shipping costs. (Read more at: https://www.paypal.dk)

When the order is completed you will receive an email confirmation. For all forms of payment, all information is sent encrypted. And we receive no information about your account, credit card information or the like. We only receive notification stating that the order has been paid.

SuitsYou by Sjölin can never draw a larger amount than approved by the client order. 

 

Delivery

The ordered products are delivered to the customer provided delivery address.
The normal delivery time is 4-6 weeks, from the date the customer has completed the payment and the order confirmation has been sent by www.suitsyoudk.

Shipments are made with PostNord. SuitsYou by Sjölin is not liable for delays caused by circumstances at PostNord or other matters outside of SuitsYou by Sjölin's control, unless otherwise provided by Danish law. 

 

Right of cancellation

When purchasing custom made items on www.suitsyou.dk, including tailored suits and tailored shirts, the customer waivers its 14 days rights since this is a special purchase bought at a distance.
The right of cancellation expires at the time SuitsYou by Sjölin commences the execution and adaptation of the goods. If the consumer wishes to exercise his right of withdrawal, the consumer must inform SuitsYou by Sjölin accordingly, and the notification must reach www.suitsyou.dk before SuitsYou by Sjölin has completed the execution / adaptation. The consumer bears the risk of timely information, why it goes beyond the consumer if the notification is delayed or does not appear.

Besides the aforementioned items the customer has 14 days to cancel when acting on www.suitsyou.dk. This is about SuitsYou by Sjölin sales of cufflinks as well as tie pins and similar accessories. The right of cancellation expires on the day the customer has received the goods.


The right of cancellation can only be exercised if the item is returned in the same condition. The right of cancellation therefore lapses if you use the goods in a way that clearly reduces the value of the product significantly.

The right of withdrawal will be cancelled if the item cannot be returned unused and in the same condition and quantity. It clarifies that adhered labels or other accessories for the product, are always regarded as an essential part of the product.

Please note: It may take up to 30 days to get paid your money, if you have used credit cards for payment.

Returns are made to:

SuitsYou by Sjölin
Retur
Ravnsøvej 7
8240 Risskov
Danmark

You can also cancel the purchase by refusing to receive the item or deliver it personally at the above address.

If you regret your purchase, you will of course get the amount you have paid back to us. The amount will be transferred to the card you paid with or in your bank account once we have received the product and verified that it meets the rules for withdrawal.

The only cost you have when you regret is the postage to send the item back to us. You must enclose a copy of the order confirmation. It is not a requirement, but the expedition goes faster if you fill in our form or annex to this. SuitsYou by Sjölin does not receive shipments sent by. COD.

If SuitsYou by Sjölin returns a shipment due to the fact that it has not been picked up at the post office, this is considered a valid return.

 

 

 

 

For the purchase of customised products, the following terms of purchase applies:

Right of withdrawal: As a customer, you have 14 days' right of return, to announce that you regret your purchase order after 14 days to return the item back. In addition, as a customer, you can regret a purchase even if the product has been used. Note that a product is only used if used in addition to what is possible to test in a physical store. If the product has been used, a concrete assessment must be made of what the item used can be sold to another consumer. One possibly. Impairment the consumer shall not have returned.

 

Claims

When you shop at www.suitsyou.dk, you have 24 months of warranty. This means that you can either get the item repaired, exchanged, the money back or refusal in the price depending on the specific situation.

Obviously, it is a requirement that complaints are justified and that the defect has not arisen due to incorrect use of the product or other damaging behavior.

You must complain within "reasonable time" after you have discovered the defect in the product. If you advertise within two months after the defect has been discovered, the complaint will always be timely.

If the complaint is justified we will refund your (reasonable) shipping costs.

The item is sent to:

SuitsYou by Sjölin
Retur
Ravnsøvej 7
8240 Risskov
Danmark

When you return the product, please state what the problem is as detailed as possible.

Note! We do not receive packages sent per. demand or the like.

Remember that the product must always be returned in protective packaging and get a receipt for shipment, so we can reimburse your shipping costs.

The complaint does not include improper handling or finishing of goods. This is assessed in the specific case. A handling is perceived as correct if it has been done following the instructions given on the product.

 

 

 

 

 

 

Personal data

SuitsYou by Sjölin processes the customer's personal data in accordance with the Personal Data Act. The customer can contact SuitsYou by Sjölin if you want information about which data is being processed by the customer or if the information is requested to be deleted or corrected.

 

Personal Measurement

Please come to personal measuring with one of our specialists to get the right advice and guidance for the perfect result. We always devote an hour or more to each customer to ensure that you get the all the information you need. In our measuring package for only 299DKK. follows:

  • More than 1000 exclusive combinations, designs, personal engraving, etc., which are not on the website.
  • Personalised measurement, which ensures you the right fit.
  • Advice and guidance - What goes well?
  • Fitting Guarantee. In other words, we make sure that the suits are 100% perfect. If there is a need for some adjustments, we will send the product to one of Denmark's best tailors, Strauss tailors at our expense, free of charge.
  • Coffee, whiskey, soda and water ad libitum.
  • A little "enjoyment" of wind and weather in pleasant surroundings. 

 

Miscellaneous


Questions regarding delivery, payment, etc. can be done by e-mail: kontakt@suitsyou.dk or on weekdays between kl. 09.00 and 16.00 on phone number (+45) 4272 1782

If any part of these General Conditions be deemed unlawful and invalid and thus unenforceable, this shall not affect the validity and enforceability of the remainder of these general conditions.

 

PREVENTION, FAILURE ERRORS, AND PRICE CHANGES.

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